Museum 411

Today we're highlighting one of the most upvoted comments in a recent r/museumpros thread that asked, "What's a pet peeve specifically related to your museum?" Leadership that asks for communication and feedback and then gets angry when they receive anything critical. (Source: SnooChipmunks2430, Reddit) How unfortunate that so many people identify with...

One doesn't need to inquire too deeply before realizing many in the sector are stretched thin, juggling multiple roles and navigating sometimes unforgiving constraints. When management adds “solutions” to an already full plate, it can feel tone-deaf or even make things worse. So how can leadership alleviate the pressure...

This week's thought exercise is about creating genuine stakeholders, by which I mean creating conditions that allow people to feel a sense of belonging, even ownership in your museum. Audience engagement has been a museum talking point for years, but let's interrogate a bit what "engagement" means. For most institutions,...